Speaker Profile

Career Banker & Turnaround Specialist, People Manager and with more than 21 years of successful, progressive experience in Digital Banking, Transformation, Retail Banking & ITES Services. An MBA in Finance & and have been instrumental in succeeding and attaining Digital Transformation objectives within rapid-changing and challenging business environments across geographies including India, Middle East. An innovative and dynamic performer with a successful background in strategy execution, digital transformation.

I am currently associated with Indus Ind Bank as Senior Vice President and Head of Digital and managing all digital platforms.

I was associated as Head Direct Banking and Digital Innovations as a part of the Transformation Division here with Sohar International formerly known as Bank Sohar, Muscat (Oman) and have been instrumental in the Digital transformation and digitization brought in Bank Sohar within a short period of 3years+, and introduced many high value projects which helped in the overall transformation of the organization.

Few of the projects namely Implementation of the Pan Bank Omnichannel Customer Experience Platform, Digital Branch Solutions like Multifunction Kiosk, Interactive Tellers, Digital Business solutions like Pan Bank Lead Management System, Incentive Management System, Cash Recycling Technology, Digital Onboarding, Tablet Banking, NDCE etc.

Apart from this, I have been instrumental in revamping the existing Digital Channels and also introduce new functionalities on the digital channels which includes new Mobile Banking and Internet Banking applications for Retail, Islamic and Conventional Businesses.

Earlier I was associated with Yes Bank India for over 8.5 years in Digital Banking as Group Executive Vice President and Heading the Self-Service Channels, White label ATM sponsorship programme and NPCI sub membership Programme.

I was also associated with Hitachi Payments formerly known as Prizm Payments, Euronet Worldwide, Kotak Mahindra Bank and ICICI Bank.