Senior President - Operations & Customer Service
Bajaj Allianz General Insurance
Mr K V Dipu is Senior President at Bajaj Allianz General Insurance Company (a joint venture of the Bajaj Group & Allianz), ranked #8 amongst the global top 100 digital insurers. He drives digital transformation, innovation, and industry leadership as the COO. Mr Dipu leverages start-ups from fintech/insurtech globally while leading a team of ~1400 people serving 140 million+ customers in 1000+ locations.
His accomplishments have received 100+ country, continental and global industry awards & wide press coverage. Some of his recent awards include Financial Express Visionary Leader Award 2023, Disruptive 100 Award 2023 & India’s Most Agile CDO’s 2023.
A management graduate from the Indian Institute of Management Lucknow (IIM Lucknow), he joined Bajaj Allianz GIC in 2016 after a stellar career of nearly 20 years with GE Capital. During Mr Dipu’s distinguished career spanning over 27 years, his forte has been combining digital transformation with deep domain expertise & six sigma rigor to redesign the business model for operational excellence and customer delight. Bajaj Allianz GIC has thrice been awarded “Digital Insurer of the Year” across Asia.
Mr Dipu is a certified lean six sigma black belt. He is a member of the CII National Committee on Financial Inclusion and FinTech and a member of the Advisory Board at ET Brand Equity Martech Awards.
A renowned speaker on strategy, innovation, leadership, and digital transformation at various domestic & global industry forums, Mr Dipu also writes in various publications on innovation and digital transformation. He has published 200+ articles and spoken at 450+ conferences to audiences in five continents.
